JPL IS

HERE

TO

HELP

We are happy to announce that

we are opening up our phone 

lines again to answer your 

questions!

Whether you need help getting a virtual library card, borrowing our digital content, or finding the 

information you need, 

we’re here for you.

PHONE SUPPORT

JPL staff will be available for questions by phone at these times:

Monday

9am-1pm

Tuesday

9am-1pm

Wednesday

9am-1pm

Thursday

5pm-9pm

Friday

1pm-5pm

Saturday

9am-1pm

For phone support, please call the appropriate extension below:

Circulation Department

Contact the Circulation Dept. for:

  • Help with your library account

  • Questions about items you have out and updated due dates.

  • To get a digital library card

201-343-4169 x10

Children's Department

Contact the Children's Dept. for:

  • Questions on services and new digital programs for children

  • Help with your child's library account

  • Children's books recommendations

  • To get a digital library card. 

201-343-4169 x14

Reference Department

Contact the Reference Dept. for:

  • Help with our digital services (including Hoopla, Overdrive, Libby, & rbdigital)

  • Questions on new digital programs for adults

  • Information search and clarification

  • Phone number look-ups

201-343-4169 x11

Servicio al cliente en Español está disponible por teléfono

Lunes a Viernes de 9am a 5pm.

Por favor llame al 551-286-8244.

EMAIL SUPPORT

JPL librarians are also happy to answer questions and provide some assistance via email! 

Emails can be sent to: help@johnsonlib.org.

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